Insurance/Payment

Insured patients

A letter of referral from your GP is usually required by your insurance company in order for them to authorise a Consultation.  Further authorisation is usually required for any specialist scans or treatment.  Patients are therefore advised to contact their insurance company prior to their Consultation and before any investigations or treatment, so that they may obtain an appropriate preauthorisation number.

Patients who have an excess on their policy will usually be responsible for paying this, but are again advised to confirm this with their insurance company.

Mr Sood is recognised as a Specialist Consultant provider by all major insurance companies, including BUPA, AXA PPP, Aviva, Standard Life, WPA and Simplyhealth.

Self-funding patients

We are happy to treat the increasing numbers of patients who choose to self-finance their Consultations, investigations and treatment.

Our consultation costs and “package” costs for various common hip and knee procedures are available on request.  Please contact our office or accounts team.

Explanation of fees

Whether you are insured or a self-patient, the fees that are charged will be broken down into various components:

Consultations, x-rays and simple outpatient treatments

These are all charged separately.  Self paying patients will receive separate invoices for each component.  Please note that for injections, for example, you will be charged a surgeons fee and a fee from the hospital to cover the costs of the substance injected and the disposable items required.

Surgery Fees

These are made up of 3 components:

1. Hospital fee

This comprises the vast majority of the total package price and covers the hospital costs of the procedure, for example, implants, consumables, drugs, physiotherapy and accommodation.

2. Surgical fee

This is the fee charged by the surgeon for performing your operation.

3. Anaesthetic fee

This is the fee charged by the anaesthetist for administering your anaesthetic and includes the preanaesthetic assessment on the day of surgery

Insured patients will have the above costs (excluding any applicable excess payment) covered by their insurers.

Self-paying patients will receive a “package” price that covers all the above costs.

For insured patients, it is our practice to send all bills to your insurer for direct payment, but please note that the ultimate responsibility for payment remains that of the patient.  The patient is also usually responsible for the payment of any excess.  Click here to view a document that provides further information.

For self–paying patients, all bills will be sent direct to the patient.

If you have any questions about payment, please do not hesitate to contact our accounts team.